Archibus SaaS / Maintenance / Define Workflow
Maintenance / Corrective Maintenance
Maintenance / Preventive Maintenance
Workplace Services / Service Desk / System Integrator
Service Desk and Maintenance: Administration and Integration Tasks
General
- Set Application Parameters for Service Requests and Work Requests
- Set Workflow Rules
- Set Email Notifications
Maintenance Console
- Set Application Parameters for the Maintenance Console
- Add Fields to the Maintenance Console's Search
- Security Groups for the Maintenance Console
Service Desk Roles
Using AFM or Service Desk Roles to Perform Optional Steps for SLAs