Archibus Workplace
You may wish to set up Archibus Workplace so that all users throughout the organization can manage their working environment . Workplace is for self-service users -- such as employees, building guests, and contractors -- who need to perform tasks such as:
- initiate requests for maintenance and building services such as copying or paper shredding
- initiate requests for moves. meeting space, or working space (Requires licenses. See Managing Workplace.)
- make other types of requests particular to their company
- attach documents (such as png, jpg, pdf, doc) to service requests. The exact set of file types users can upload is customer-specific and is specified in the\WEB-INF\config\context\compatibility\afm-config.xml file.
- check on requests that they have entered
- search for rooms and locate them on floor plans
- search for employees and locate their assigned space (based on their permanent or hoteled location) on a floor plan
- search for a department and examine on a floor plan all the space assigned to this department
- review a floor plan and see each department's space on that floor
Self-service users can access Workplace from:
- desktops
- phones and tablets by using browser; or by using the Workplace stand-alone mobile app
- walk-up kiosks
- a tablet mounted in a conference room
- by scanning a QR code in a room or on a piece of equipment and then entering a request for this item
Workplace Views
Archibus Workplace has these views:
- The Dashboard provides a summary of current meetings and requests, and also buttons for requesting meeting space and working space.
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The Service Catalog focuses on making requests and searching for rooms or people. Access this screen from the Services card on the Workplace dashboard.
Note: V.2022.02 introduced the above streamlined Dashboard view. Since you can easily access the Service Catalog from the streamlined Dashboard, the Service Catalog URL (https://domain(:port)/archibus/workplace?action=servicecatalog) was set to redirect to the Dashboard view. If you have old bookmarks of this URL, you will see that Archibus redirects to the Dashboard (unless you are running in Accessibility mode).
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When run from a kiosk, Workplace highlights a floor's rooms by department. This highlight helps to orient guests and occasional users to the floor plan.
In all views, the user can click on "My Account" in the upper right corner to access a menu for reviewing their requests and reservations.
Accessing Workplace
Mobile app
Workplace is available as a native, stand-alone mobile app, down-loadable from the Apple Store or the Google Play Store. See Workplace mobile app.
URL for Web Browsers
For self-service users who do not work from the Navigator, the facility manager provides the following URL:
| Workplace View | URL (parenthesis optional) |
|---|---|
| Dashboard |
http(s)://domain(:port)/archibus/workplace |
Archibus Foundations Tasks (Archibus SaaS)
Access Workplace from:
- Foundations / Facility Services / Workplace
- Foundations / Facility Services / Service Console / Gear icon
Archibus SaaS Modules
The Workplace view is available as a Shortcut in the Navigator for the Maintenance, Space, and Reservations modules.
It is also available at:
- Maintenance / Corrective Maintenance / Workplace
- Space / Space Manager / Workplace
- Space / Move Requestor / Workplace
- Reservations / Reserve / Workplace
Archibus (non-SaaS) Tasks
Access Workplace from the following locations. It is also available as a Shortcut in the Navigator for the below applications:
- Workplace Services / Service Desk / Client / Workplace
- Workplace Services / Reservations / Reserve Rooms or Resources / Workplace
- Workplace Services / Hoteling / Create and Review Bookings / Workplace
- Space / Moves / Move Requestor / Workplace
- Space / Occupancy / Client / Workplace (non-transactional)
- Maintenance / Corrective Maintenance / Client / Workplace
- Workplace Services / Service Desk / Service Provider / Service Console / Gear icon