Maintenance / Corrective Maintenance / Supervisor
Maintenance / Preventive Maintenance / Supervisor

Supervisors

Note: Supervisors can also manage work requests using the Maintenance mobile app.

Supervisor tasks

The Supervisor role has the following tasks:

• Maintenance Console (see below)
• Labor Scheduler
• Reserve New Parts Inventory

• Work Team Performance Report

Maintenance Console topics

• Maintenance Console: Overview
• Search for Work Requests
• Create Work Requests (from the Maintenance Console)
• Review your Work
• Estimate Trades and Parts
• Scheduling
  • Track Craftspersons Hours and Costs
  • Add and Schedule Craftspersons
  • You can also schedule craftspersons by using the Console's Schedule Labor button (located at the top of the Console) to access the Labor Scheduler view, which provides a graphical interface for planning work and scheduling craftspersons.
  • Reserve Tools
  • Reassign Work
• Assign Work Requests to Work Orders
• Create a New Work Request by Copying and Linking
• Forward Work
• Issue Work
• Put Work on Hold
• Cancel or Stop Work
• Return Work to a Prior Status
• Getting Work Request Information to the Person Doing the Work
• Update Work Requests with Details from the Job
• Review, Edit, and Verify Maintenance Checklists
• Review Tool Type Information
• Complete Work Requests
• Verify Completed Work Requests
• Close Work Requests
• Edit Request Parameters

Concepts

• Tracking Craftsperson Assignments
• Tracking Craftspersons Hours and Costs
• Part Status for Work Request Estimations

• Benefits of Updating Additional Information for Work Requests
• Tracking Work by Division and Department
• Reviewing Work Logs

• Completing Work Assignments (Craftspersons)
• Updating Work Requests and their Labor Assignments (Supervisors)

Advanced topics

• Set Application Parameters for the Maintenance Console
• Add Fields to the Maintenance Console's Search
• BIM Viewer