What's New in Archibus V.2022.03?

OnSite: Notifications

Maintenance technicians in the field need to keep abreast of changes in work that is assigned to them, as well as be alerted to new urgent work that they must address. Rather than have the maintenance manager contact them with each important change, OnSite users can receive notifications of important changes through OnSite's notification system. Users can receive notifications for events such as:

As discussed in the OnSite Configuration topic, managers configure for their organization the events that trigger notifications; they can optionally allow each OnSite user to control these settings themselves, directly from their device.

Before a technician logs in, notifications display on the device (left image); once the technician is logged in, the technician receives new notifications in a banner at the top of the screen (middle image).

Although the home screen and banner alerts are handy, OnSite users will want to access the Notifications page (right image), available from the bell-shaped icon at the bottom of the app. From the Notifications page, technicians review a list of all notifications and can open the related work request directly from the notification. While in the Notifications page, technicians can delete notifications using the three-dot menu; deleting irrelevant notifications is important for keeping the notification list streamlined and focused on important notifications.

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