Archibus OnSite
Archibus OnSite: Typical Work Sequence
This set of topics describes how a technician uses Archibus OnSite throughout the day to perform typical maintenance tasks. In reviewing this story, you will see the major features of OnSite and how technicians use the OnSite mobile app to manage their day-to-day tasks.
Background
This set of topics covers how Technician Will uses OnSite in his daily tasks. Will is an in-house junior multi-trade technician working for a regional hospital, where he maintains the HVAC units of several buildings in the Bedford campus. His daily work involves responding to maintenance requests from requestors, as well as performing regular preventive maintenance on the HVAC units.
As a new technician on the Bedford campus, Technician Will:
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needs some help finding the job location
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is not very familiar with all of the HVAC equipment, and therefore needs some guidance from senior technicians or his supervisor (Sharon Supervisor)
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likes to self-study manuals and instructions
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prefers not to type
Typical Day
The following is a typical day for Will. Review these links to see how Will uses Archibus OnSite to overcome his daily challenges and complete his tasks efficiently.
| Time | Task |
|---|---|
| Previous | New requests are submitted and assigned to Will |
| 9:00 am | Review his assigned work and plan his day. |
| 9:30 am | Diagnose, fix, log hours, and complete an emergency work request. |
| 10:50 am | Diagnose an urgent issue in the same building, communicate with the requestor. |
| 11:30 am | Tag the supervisor to update his discovery of a new issue he found. |
| 11:50 am |
Create a new work request on the spot and assign it to himself to fix first. |
| 1:00 pm | Refer to manuals and maintenance history to diagnose this newly reported issue |
| 1:30 pm |
Document the parts needed then put this newly reported work on hold. |
| 2:00 pm |
Search requests on the same building and plan his afternoon. |
| 2:30 pm | Start working on these requests. |
| 2:45 pm | Complete checklists for one of these work requests. |
|
Ongoing |
Review notifications. |
| 3:00-5:00 pm | Fix additional issues and call it a day. |