edit and approve step (Corrective Maintenance)
You can define an Edit and Approve step for Corrective Maintenance work that has the Requested status. An Edit and Approve step enables the approver to edit the request information as well as to approve it. For example, the approver could clarify or modify problem type, description, and other request fields, so that the request gets routed to the right work team. Edit and approve is also used to approve work that may be optional or incur high expense, such as painting an office, or it can be used for work that must have a priority set by a manager.