What's New in Archibus V.2023.02?

Workplace: Questions and Responses on Request Details Page

In V2023.01, we added the ability for Workplace users to respond to questions when creating their request.

We continue our work with this feature in V.2023.02 by including the requestor's responses on the My Requests screen. With this change, the Workplace user can select the request from the My Requests screen and review the responses that they entered when initially making the request. Previously, once users answered the questions when creating the request, they did not have a way to later review their responses.

​The responses also display in Web Central's View Service Request task. Thus, this Workplace change improves the parity between Workplace and the Service Desk application.

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