What's New in Archibus V.2022.04?
OnSite: Maintenance Release
OnSite V4 is a maintenance release, with many changes that make OnSite easier to use.
Support for Virtual Private Archibus (VPA)
For sites that implement VPA restrictions, the restrictions are now automatically applied in OnSite. No additional deployment steps are required to have OnSite reflect a VPA restriction.
Bug Fixes and UX Enhancements
OnSite V4 addresses several minor bugs and makes minor improvements to the user experience.
Usage Analytics (Internal)
So that we can better understand how technicians work with OnSite, we have implemented a usage analysis tool that captures how users interact with OnSIte. The analysis will answer such questions as:
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How do technicians sort and filter their work queue?
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How many work requests do technicians view per day?
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What are the most frequent actions that a technician performs on a work request?
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Are technicians making comments? taking pictures? looking at documentation? calling or texting others?
Having this information will help us determine problem areas and prioritize future enhancements, leading to an overall improved product and user experience.