maintenance checklist

A series of questions or steps that a craftsperson or other maintenance personnel completes about a particular maintenance job. While executing a job, craftspersons can consult the Maintenance mobile app or Maintenance Console for a checklist of steps or questions for the current work request.

For example, they might complete a checklist to:

The questions and responses are stored in the tables of the extended questionnaire system.

Checklists are associated with the maintenance workflow through the service level agreements (SLAs). When a craftsperson accesses their assigned work requests in the Maintenance mobile app or Maintenance Console, they see the checklists that they must complete for each work request as determined by the governing SLA. Supervisors can access checklists from the Maintenance Console.

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