Capital Projects / Projects

Communication Log and Service Request Tables

The execution tasks include various tasks related to executing a project, such as monitoring work packages and creating communication logs. You also have the option to create service requests for specific actions. This enables you to integrate the Projects application with Archibus Service Request functionality.

Note: To use the service request feature, you must have the Archibus Service Desk application. See the Service Desk Application Overview.

The illustration below displays the Archibus database tables that are used for creating communication logs and service requests. For information on the processes associated with these tables, see the Projects (Overview) topic. For information on working with communication logs and service requests, see the Adding Communication Logs and Entering Service Requests topics.
 

diagram showing the database tables used to create communication logs and work requests