What's New in Archibus V.2022.01?
Maintenance Console UX Improvements: Work Request Page (UserVoice Ideas)
We have made the following changes to the Work Request page.
Display Request Details in Full Screen
Rather than displaying the Work Request as a pop-up screen, the Console now displays this in full screen. Select a request from the Console, and it replaces the main page of the Console with the Work Request page. You can return to the main page of the Console using the Return button.
Viewing the work request in full screen mode enables the Console to display more information about each request.
Tag Colleagues when Adding Comments
To match functionality in the OnSite mobile app, the Maintenance Console now supports the ability to tag a colleague when entering a comment on the Documents and Activity tab. When you tag a person in a comment, such as typing "@Will Tram" in the comment, the tagged person (Will Tram) will receive an email that includes the comment along with the work request details. The comment will show in the Maintenance Console's activity feed, along with comments entered using the OnSite mobile app.
Descriptions for Documents in the Maintenance Activity Feed
When adding a document to the maintenance activity log, you can now add a URL link. Additionally, you can now specify a Document Name and the Description that will appear in the work request activity feed. When a request has several documents, using the Document Name and Description will help you locate the document rather than relying on the file name.
Details
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Maintenance / Corrective Maintenance / Supervisor / Maintenance Console
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