Getting Results with Archibus
Healthcare
Managing hospitals and medical facilities poses unique challenges for the facility manager. In addition to ensuring that their buildings are in exceptional shape, facility managers in healthcare settings have the added responsibility of providing a safe environment that does not endanger the health of patients who are already compromised and at risk of infection. Failure on the part of the facilities management team can result in poor and even dangerous treatment outcomes, including loss of life.
To ensure patient safety, facility managers must maintain proper protocols and adhere to regulations from government agencies; in the U.S, these include the U.S. Joint Commission, the Department of Aging and Disability Services, and Centers for Medicaid and Medicare Services. However, Archibus Healthcare is not bound to U.S. regulatory needs; it is a flexible system with carefully-named generic fields that can be applied to meet the needs of any regulatory system. No matter the regulatory system in place, failure to comply with regulations can result in the assessment of significant penalties and fines, and ultimately loss of accreditation.
To meet the specific challenges of managing medical facilities, Archibus Healthcare combines space, asset, maintenance, and compliance functionality to provide a holistic view of the medical facility. Archibus Healthcare brings together the critical space, accessibility, asset, and maintenance information required to effectively provide patient safety and ensure regulatory compliance.
Archibus Healthcare |
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Location |
Healthcare is at the root level of the Navigator |
Customer |
Mid- to large-sized healthcare organizations (hospitals, clinics, and outpatient centers) operating locally or regionally. For example, a medical network with multiple locations, such as a main campus with corporate offices, conference rooms, research facilities, and a parking garage. |
Business Result |
Savings on compliance-related costs, and lowered risk of fines. Reduced operational costs. Increased revenue by optimizing use of space. Increased revenue through better customer satisfaction. |
Reasons for Automating |
Bring together information needed to maintain and monitor the medical facility. Monitor important facilities, maintenance, and compliance metrics. Ensure effective patient care. Comply with key regulations. Improve operations efficiency. Optimize space use and maintenance operations. Balance , hazardous material risks, access limitations, patient traffic, and zones of care. |
Used By |
Facility Manager Compliance Manager Space Manager Equipment Manager Maintenance Manager |
Results/Reports |
Highlight floor plans by healthcare criteria (such as pressurized rooms and licensed beds) using the Facilities Console. Open and Overdue Requests Work Completion (%) Count of Deficiencies Room Access Availability (%) Top Maintenance Problems Licensed Bed Count Bed Count Analysis Healthcare Room Attributes |
The following users are typically involved in managing a healthcare facility.
User |
Tasks |
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Facility Manager |
Schedule maintenance and construction work without disrupting medical activity. Balance maintaining space with access to it (especially in patient care units) while ensuring operational capacity. Manage continuous and unpredictable wear-and-tear of space assets due to high-level flow of patients and medical circumstances. Respond to inspection-related questions. Report on room pressurization and related questions from the Joint Commission or other regulatory agencies. |
Compliance Manager |
Track and report on space attributes to ensure regulatory compliance. Personalize space attributes to local or internal requirements. Facilitate deficiencies remediation; for example, coordinate with the maintenance team to secure access to facilities to fix deficiencies. Ensure that accreditation is maintained. Respond to regulatory and fire department inspections. |
Equipment Manager |
Maintain an alphanumeric inventory of healthcare-specific equipment such as licensed beds, monitors, mammography scanners, and so on. Track fire ratings for these items. Optionally, represent your equipment in floor plan drawings. Use the equipment-related tasks of the Maintenance SaaS module to develop the initial inventory. Maintain it using Healthcare's Facilities Console. |
Maintenance Manager |
Maintain the healthcare facility, both its corrective maintenance and preventive maintenance, using the features of the Maintenance SaaS module, which is included in the Healthcare package. Access work request information from the Facilities Console and determine when rooms are patient-free and available for maintenance work. From the Facilities Console, access hospital equipment, which is expensive, complex, and must be carefully maintained and serviced in order to ensure patient safety. |
Space Manager |
Maintain an alphanumeric and visual space inventory of the healthcare facility, including floor plans. Track room pressure, ligature risk, fire protection, occupancy type, and so on. Use the tasks of the Space to develop the initial inventory of your healthcare facility. Maintain the inventory using Healthcare's Facilities Console. |